VA Staffers Create ‘Unofficial’ Secret Clinics To Manipulate Wait Times

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Clarksville VA Wait Times
Photo by Darlene J. Swiger

CLARKSBURG – VA staffers at one VA medical center were caught creating secret emergency department clinics to manipulate wait times according to the Office of Special Counsel.

One manager at Louis A Johnson VA Medical Center, located in Clarksburg, WVa, pressured nurses to falsify workload numbers. The fraud involved the creation of secret clinics inside the Emergency Department of the facility’s records system.

Nurses would redirect veterans into the secret clinic database while they waited for health care. The scheme kept the numbers lower effectively creating an illegal wait list that interfered with access to health care and data about the visit.

Wait Time Scheme At Clarksburg VA

According to The Exponent Telegram:

A recent special counsel report asserts that the manager “attempted to influence nursing staff to place emergency patients in two unofficial clinics, rather than record their emergency department encounter.”

“The decision to create these clinics within the emergency department violated VA directives and prevented an accurate analysis of staff workload,” the report contends. “It also gave the false impression the primary care clinic had a greater workload and demand for services.”

Once they were notified, officials at the medical center “immediately discontinued the practice, developed a process for clinic approvals and educated leadership and staff on the requirements contained in agency directives violated in this matter,” the Office of Special Counsel asserted.

“The agency is currently determining how to recoup lost payments,” the report asserts. “In addition, the VA counseled the manager responsible for the creation of these improper clinics.”

Congress Must Think Wait Time Fraud Is A Joke

It is worth repeating that the manager was “counseled” for the illegal scheme that violated agency policy and effectively amounts to fraud.

Where is the Civil Rico lawsuit we have all been calling for? How is it VA continues to engage in active fraud in these wait time scandals?

[email protected] @DeptVetAffairs blasting about NFL kneelers while doing little to nothing about ongoing VA wait… Click to Tweet

At the end of the day, no one is being truly punished for harming veterans or at least putting their lives at risk through these schemes. No wonder they persist.

Source: https://www.theet.com/news/free/louis-a-johnson-va-medical-center-manager-manipulated-data-office/article_a3ceffa0-c812-5b55-8413-604b61ebdf5a.html

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64 Comments on "VA Staffers Create ‘Unofficial’ Secret Clinics To Manipulate Wait Times"

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ANutterVet
ANutterVet
The VA isn’t truly interested in gaining our trust, by providing BASIC QUALITY CARE STANDARDS when practicing medicine, nor is VA concerned about how the SLOW CLAIMS PROCESS affects Veterans, and unjustifiably REDUCING VETERANS ORIGINAL COMPENSATION AWARDS without proper reviews. The VA is running amuck. The stench contained in the weekday articles, about almost anything imaginable in corruption, fraud, theft, etc., has been documented and published. Someone whom speaks to POTUS’s ear, is outright lying to him, or POTUS has… Read more »
James Clement
James Clement
“Maybe the VA should buy its own fleet of aircraft (non military), so that Veterans can use the Choice or CARE program, and then be able to see doctors all over the Country.” Sounds like a good idea for the veteran – – – BUT – – – this is the VA we are discussing. Fat Tuna Beast Nurses on the Engorged PURPLE teams will all draw numbers out of a hat to see who CARE(s) to be the CHOICE… Read more »
namnibor
namnibor

The VA would only bastardize their own airlines. How? VA bean counters would see no need for industrial shredders when you can just eliminate an entire Veteran by pretending to be a Crow As A Choice Airlines (CAACA) and “drop-off” Vet to each of their terminal velocity destinations.

ANutterVet
ANutterVet
Off Topic – – – But most likely occurs in the VA. Hollywood Mogul Harvey Weinstein, got the well deserved boot from his own business that he created. A Thought; With Weinstein’s notoriety, plus he has been in the news long enough, so that all the executives of women’s groups would stand-up and cry foul. Even the MSM hasn’t made any Commentaries on Weinstein’s ongoing destructing behavior against women. Double standards in news reporting. How come the leadership of women’s… Read more »
Crazy elf
Crazy elf
Nutter, Have you heard about this from last Friday 10/06/2017? A top Democratic Senator was just indicted on multiple charges of trying to “Bribery a State Supreme Court Justice!” His name; “Pigeon!” How appropriate is that! He’s facing a total of eight crimes. He’s not only going to a state court, he’s also going to a federal court! The reason behind him going to two separate courts is because, the defense attorneys got the emails, (there’s a case of pesky… Read more »
91Veteran
91Veteran

Weinstein has been molesting women for over 30 years.
Weinstein has been making huge donations to Democrats over 30 years.
There’s your answer.

namnibor
namnibor

Weinstein is quite the piggy.

James Clement
James Clement
As it just so happens, my oldest surviving military buddy uses the Louis A Johnson facility in Clarksburg, West-By-God Virginia. Met him onboard USS England (CG 22) in 1981. Maintained daily contact with him through 1995. Weekly contact since. He flew into Honolulu from Norfolk, Va to be the Best Man at our wedding in 1997. He does not complain much – – – but when he does, you best take him at his word. And he has quite a… Read more »
Seymore Klearly
Seymore Klearly

From the article it says; ““The agency is currently determining how to recoup lost payments,” the report asserts.”

I have a great way they can recoup the lost payments. Just claw back any and all employee bonuses that were paid out by running this scam.

Seymore Klearly
Seymore Klearly

Worth noticing is that this scam has been going on for over Seven Years. Clearly there were more than the 602 Vets who were improperly billed that were seen in the Emergency room.

A lot of Bonus money went out during this time for everyone involved. More than $200,000. Heads and staff of the clinics that were claiming to have seen the Vets at the two bogus clinics used and billing through their own clinics.

Strait up RICO ACT!!!

Lem
Lem
I waited 2 months for a PTSD therapist. Couldn’t even get a contract therapist via video on the roving truck. Finally got a Choice assignment, but not until I called choice about the wait time. Cheyenne still play some games but not the same ones they got caught with. Why did I have to request Choice for this therapist? I was already Choice for my primary care. Seems to me that when they couldn’t provide a veteran with “somatic concerns”… Read more »
namnibor
namnibor

“[It is worth repeating that the manager was “counseled” for the illegal scheme that violated agency policy and effectively amounts to fraud.]”

So, a VA hack only gets counseled for illegal schemes but GOD FORBID that manager should post *anything* regarding DANCING MONKEYS on social media?

Veterans, I now suggest we ALL get tattoos of DANCING MONKEYS so that we can easily get engorged purple team leaders fired for cutting into a cuddly-wuddly DANCING MONKEY.

ANutterVet
ANutterVet

VA is so screwed up that they may have a program for this tattoo to be approved. Contact your local VA Program Coordinator. LMAOooo – – – Nutter.

namnibor
namnibor

The VA would only approve toxic tattoo ink made by Monsanto & Dow and only in various shades of orange.

ANutterVet
ANutterVet

I’m requesting glow in the dark ink. I don’t care if there is an extra charge, because it takes another VA AFGE unionized employee to use this ink. I’ll take deep orange with a border tint of DEEP PURPLE. Print should say, “Smoke on the Water, the fire in the sky.” Remember that tune, or too young, old, around your time of youth? – – – Nutter.

Seymore Klearly
Seymore Klearly

Deep Purple – Smoke on the Water
posted by: Ian Locke
58,733,815 views

“https://www.youtube.com/watch?v=zUwEIt9ez7M”

namnibor
namnibor

Love that song. Melodically and Historically.

Crazy elf
Crazy elf
Let’s recap, A manager is demoted for posting an alleged “racist” video, “Dance, Monkey, Dance” on his own time, on his own computer at home! And this asswipe manager is “counseled” for committing fraud, waste and abuse at his VHA! Does anyone, besides me, see the bullshit coming out from VA on issues of this magnitude of crap! Damn, when will these reprobates be FIRED? The “OSC” went in, saw the corruption, made a correct statement of fraud, and “slapped… Read more »
namnibor
namnibor

We are riding the same wavelength of thought, Crazy elf.

Crazy elf
Crazy elf

namnibor,
Have you read this article out from “military.com/daily news” yet?
Titled;
“Chief of VA Health Care System Steps Down!”

Originally from:
“Stars and Stripes” | by Nikki Wentling

Looks like more upper management is evading prosecution by “stepping down”! This one’s doing it because of “family issues!”
You know, when someone is in a little bit of trouble, they use “family” or “personal health” excuses for “…getting the hell outta trouble!” Seen it many times over the years!

namnibor
namnibor
“[…The leader of the Department of Veterans Affairs Deathcare System unexpectedly stepped down from her position, effective Saturday, leaving three top VA positions unfilled by permanent undersecretaries. Dr. Poonam Alaigh, the acting undersecretary for health since May, sent a message to VA employees last week informing them she was resigning for family reasons. “I have made the difficult decision to step down,” Alaigh wrote. “I want you to know that it has been my greatest honor to serve [VA Secretary… Read more »
namnibor
namnibor

“http://www.military.com/daily-news/2017/10/07/chief-of-va-health-care-system-steps-down.html”

namnibor
namnibor

Dr. “Poo” is stepping-down. Ninety-Nine more dancing monkeys in a barrel to go.

91Veteran
91Veteran

Well, if I recall correctly, Dr. Poon did take a little trip with Shulkin. Is Shulkin throwing Poon under the bus?

ThisVet2017
ThisVet2017

Exactly, so they can play “musical chairs” and just put another flunky in there for four more years of promises and no follow through.

91Veteran
91Veteran

That the fraud manager was only counseled tells me there were others above him that were benefiting from the fraud, and VA counseling him was an easy way to cover it up.

I’d like to see that spokeshack Cashour explain why posting on Facebook is so much worse than committing fraud.

Combat Wounded Veteran
Combat Wounded Veteran

Yea, like they give a shit.
No one fired, no oversight, just corruption and disrespect for Veterans by non-Veterans.

Dennis
Dennis
“…at least putting their lives at risk through these schemes.” These schemes can only possibly represent the TINY percentage of scams being perpetrated in unabated fashion at the whim of each facility, manager, employee, and vendor. You correctly pegged is as criminal fraud. Those who specialize in criminal mentality can boil this down VERY fast – at best only 10% of criminal activities engaged in by individuals is EVER detected or solved. Ben, these incidents cannot help but hurt individuals… Read more »
namnibor
namnibor

The AFGE/VA is currently training murders of crows to fly in formation of verbal touts in the sky for mass reading of remainder 200,000 engorged purple team members.

TaB
TaB
Oh, the union is quick to say how the VA is understaffed and needs more people – well, this article proves that is a flat out lie. They flubbed the numbers to make it look like they were over worked. When I got hired in Sep 2016 at the Atlanta VBA – I and other new hires sat in a training room for over five months with nothing to do. They fired me, and before they chucked me, they were… Read more »
91Veteran
91Veteran
I’ve read the linked news article trying to figure out what is meant by the VA trying to “recoup lost payments”, and can’t find what it means. Why would the VA be paying anything for wait time fraud other than if the manager manipulated the wait time in order to qualify for a bonus. If that is the case, then the manager should have been fired and prosecuted for fraud. Why was he only counseled? Was it because to do… Read more »
namnibor
namnibor

REMOVE ALL BONUSES FROM VA/AFGE…FOREVER!!!!!!!!!!!!!!

Seymore Klearly
Seymore Klearly
Hey 91Veteran, From the letter the U.S.OSC sent to the White House: “The VA also improperly coded patient encounters for medical billing purposes. The VA informed OSC it charged 602 veterans an incorrect copayment, resulting in a total lost revenue of $21,070 for the clinic.” In layman’s terms the two bogus clinics that were being used Billed and collected the copayments. But the emergency room clinic did not receive payment because of the false billing to other clinics. Letter at:… Read more »
Seymore Klearly
Seymore Klearly

Also worth noticing is that this scam has been going on for over Seven Years. Clearly there were more than 602 Vets who were seen in the Emergency room.

A lot of Bonus money went out during this time for everyone involved. More than $200,000.

91Veteran
91Veteran

Again, if co-payments were redirected to non-existent clinics, why did it take 7 years for someone to notice money piling up in an account somewhere?

Or was it piling up? Was someone above him using it as a slush fund? Who above the manager would have the authority for that?

Does that letter you linked say how this was discovered?

Seymore Klearly
Seymore Klearly

Whistle Blower!

91Veteran
91Veteran

You’re right Seymore. Brain fart on my part since I read that.

I’m still curious what happened with co-payments piling up in an account over 7 years.

91Veteran
91Veteran

602 vets seen in the ER over 7 years?

Yeah, I call bullshit on that as well.

Recall the post from Ben several days ago about vets getting stiffed with ER bills when they went to a private ER?

The numbers suggested it would be over 160 per day.

91Veteran
91Veteran
Ah, thanks for that Seymore. It explains why he was only counseled then. The VA doesn’t give a shit about the veterans harmed as long as the money was still in-house. It does show how elaborate a scheme this was though if co-payments were directed towards non-existent billing codes. I wonder if there was a way to skim the money from that account? Again, someone had some serious incentive to create this scheme, and it sure as hell wasn’t a… Read more »
namnibor
namnibor

Isaacson and Maxine Waters asking questions can easily be confused with a food processor and a Stairmaster shootout.

ANutterVet
ANutterVet

I know Isaacson is a processed Johnny, but what, Waters has a Stairmaster too? They should buy them by bulk, it’d be a more reasonable price. But, who cares since the Gubmint and VA isn’t counting their beans, only to enjoy counting the beans of others. Pure Politics, Greed, Corruption, Scandal, Fraud, etc.. – – – Nutter.

namnibor
namnibor

No, Maxine Waters *sounds like* a food processor when she does that thing she calls talking on this amusement ride. Isaacson is riding the Stairmaster as his broom for Halloween festivities.

james gallegos
VA and the service origination’s held a closed meeting to discuss the choice program and wants it halted and the money diverted back to the VA so they can care for veterans. One person is helping feed homeless and veterans that are hungry. Article states the VA will help how ? By asking veterans when they come in, if they are hungry ? how are helping those veterans ! they look up food banks and tell them to go there.… Read more »
Concerned Veteran
Concerned Veteran

James Galllegos my thoughts is just likes yours but I want Choice what Doctors if a Disabled Veterans collecting 100 percent service connected go to any Medical Providers they want to at the expense of the Veteran Affairs Admistation .

Nic Mach
Nic Mach

Dear Ben,

Have you ever thought of going to work for the VHA?

VaKill
VaKill
That would be great for the VA. The but is Ben would have to bring a huge team of executives with him cauzzzz government employees be on call 24/7 trying to fire him. They don’t want to excel or to be morally responsible about their task. Sounds like they now again compromised choice and want that money back in their control big pockets. Shulkin set bad example and now they are going to run with it. Orgs for vets sound… Read more »
VaKilljoy
VaKilljoy
WoW never a dull moment for these VA peeps. Dance monkey dance; fake clnics’ employees spanking their monkeys outside windows and in particular the huge story that the VA has an ethics committee. I say with all that working against you vets. Make some noise election time I love dance monkey dance though, got a beat. Also love what VA employee said on here, government employees are 24/7, besides blowing smoke up each other’s ass to sound like your deployed… Read more »
ThisVet2017
ThisVet2017

Insight on typical day of VA worker (from SES to GS-0):

7AM-8AM – Breakfast at my desk.
8AM-9AM Come up with reasons to screw over veterans
9AM-10AM Break
10AM – Meet with manager to discuss bonus for screwing over veterans
11AM-1PM – Lunch
1PM-2PM – Nap at desk so I can come up with more creative ways to screw over veterans
2PM-3PM – Break
3PM Go home after productive day of screwing over veterans

Seymore Klearly
Seymore Klearly

Your close in your assessment, but your forgot to add the typical 6 hours of downloading porn.

namnibor
namnibor

Only Patient Advocates are allowed to download massive amounts of porn. It justifies the door always closed and out to lunch sign. Note to self: Never shake hands with a Patient Advocate.

Seymore Klearly
Seymore Klearly

Not sure about that Namnibor. I thought that it was a requirement for all SES employees. With the exception of those who telecommute to work.

namnibor
namnibor

In a proper circle jerk, one jerking SES’er to another would naturally mean the Patient Advocate Office contains a massive circle jerk.

ThisVet2017
ThisVet2017

Downloading porn for 6 hours is “training day” – usually Thursdays.

Thank the union for fighting for the right to conduct training on Thursdays.

March Hare
March Hare
there is no accountability at the VA and there never was, and they will not hesitate too push a veteran under the bus to save there shammin gold brickin asses. They will take the money allocated to take care of us and put it in there pocket, and they get away with it. VA has the collective intelligence of an ameba. They will lie cheat manipulate any record, collude, destroy lives, fraud. And there mental health and social services are… Read more »
ANutterVet
ANutterVet

Another case of multiple handles. Any other spotters out there? – – – Nutter.

Peter Kreutzfeldt
Peter Kreutzfeldt

how can this continue with so may exposures in the media. The the overseers not paying attention?

lily
lily
Couldn’t this all be fixed if they just stopped allowing vets who aren’t disabled 0% or more to get VA healthcare? The government has used the VA healthcare as a “pilot program” for civilian national healthcare. Also, it shouldn’t be mandatory that every veteran gets a year physical. If the veteran is young and feeling well it shouldn’t be mandatory for a physical. In Canada they got wait times down for the sicker people by not demanding yearly physicals from… Read more »
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