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FAQs – Frequently Asked Questions

The easy way to do this is to apply on The process is straight forward to apply. Follow the instructions on the website.

In the alternative, you can fill out the VA Form 21-1900. You can hand deliver this form, mail it in, or fax it to the Evidence Intake Center.

Click to access VBA-28-1900-ARE.pdf

Should you apply? That is a whole other question entirely.

Veterans experiencing a difficult time gaining and maintaining employment in a suitable occupation should consider the program if they want help.

What is a suitable occupation? It is a job that is consistent with one’s aptitudes, abilities, and interests that is not infeasible due to a persons disabilities.

VR&E can help qualified veterans with training (i.e. college, vocational, on-the-job, etc) and/or employment services to secure suitable employment.

Veterans who are presently employed may be considered for benefits in certain situations.

The simple answer is, “Yes.” But that answer is not a one-sized-fits-all answer.

VR&E will pay for graduate training in certain situations. Usually, but not always, a veteran will need to satisfy the criteria for an Employment Handicap (38 CFR § 21.51) and Serious Employment Handicap (38 CFR § 21.52).

Voc Rehab paid for me to attend law school after I exposed the program for lying to veterans. Katie Couric and her team exposed it on CBS in 2010. Immediately after CBS contacted VR&E about my claim, they approved my IWRP request to attend law school.

To get it done, I used some unique strategies to push the ball forward. I cover this and some perspectives about my own law school experience in the Voc Rehab Survival Guide.

Loaded question. And the answer is the typical lawyer answer, “It depends.”

The minimum disability rating required for a veteran to be deemed eligible for Voc Rehab benefits is 10%. Eligible is not the same as entitled, which requires an evaluation to see if a veteran has either an Employment Handicap and Serious Employment Handicap.

A veteran with only a 10% rating must be found to have an Employment Handicap and Serious Employment Handicap to be deemed entitled.

A veteran with a 20% rating or higher rating need only an Employment Handicap to be deemed entitled.

During the initial evaluation, the VRC will assess whether the veteran has a vocational impairment, whether the impairment is substantially caused by their service-connected disabilities, and whether the veteran has not overcome the effects of their disabilities. See 38 CFR § 21.51. If these are true, the veteran should meet the criteria for an Employment Handicap.

For a Serious Employment Handicap, the main difference is that the vocational impairment must be “significant” when evaluating various factors. See 38 CFR § 21.52.

I cover this more in the Voc Rehab Survival Guide.

The comes up a lot, especially during and after the lockdowns.

The Department of Veterans Affairs moved most of its workforce to remote work status in 2020. VR&E transitioned to an AI-driven client management model and started using video counseling sessions.

What does this mean? VRC’s started to use centralized email: [email protected], instead of giving out their email or phone number.

This may work to help for VA tracking purposes, but it also created an additional layer of difficulty to reach a VRC. Unfortunately, given current workloads, some overwhelmed VRCs sometimes duck out for a while – sometimes a long while.

When this happens, here are a few tips: 1) Redundancy; and, 2) Chain of Command.

  1. Send the VRC one email. Be very clear and short in what you are requesting. Ask that the counselor respond when the email is received. If the VRC does not respond, in the subject line, added [SECOND EMAIL], [THIRD EMAIL], and so on.
  2. Should a counselor not respond, the next step is to send an email to the VRE Officer. You can find their name on the website of the Regional Office you use. Google it. Then click on the “Leadership” tab or menu button. Their email is usually [email protected]. For example, if the name is James Smith, the email might be [email protected].

The Facebook group called Disabled Veterans – Chapter 31 Voc Rehab was founded by me, Benjamin Krause, in 2009.

I created the group after filing my first appeal with Voc Rehab when Disabled American Veterans refused to publish a story about it.

As a direct result of the group, CBS Evening News with Katie Couric exposed massive problems within the program. Voc Rehab Counselors were misleading veterans about the program, and Couric’s team exposed the scandal on national TV in 2010.

READ IT: Voc Rehab Exposed By CBS Evening News

Yes, it sure did.

While in law school, I decided I wanted to become a veterans rights attorney rather than work in business law. Voc Rehab basically said, “Hell no!” and it took another two years to get it approved after Voc Rehab destroyed evidence and made fraudulent misrepresentations about my claim.

I only bring this up to highlight how hard it can be to get approval for self-employment after an education.

Voc Rehab paid around $315,000 for my education overall. The program paid another $35,000 for equipment to my start-up law firm.

The first meeting is a mixed bag. Some veterans have an easy time. Many veterans do not.

The biggest thing you need to realize is that the first meeting is a forensic examination. The means the meeting is not like a counseling session with your favorite therapist.

Oh no. The VRC is there to create legal evidence for the purpose of adjudicating possible entitlement to VR&E benefits. The notes the VRC may be taking are used to fill out prescribed forms. They will be entered into your claims file for consideration.

Through that process, the VRC will issue a decision as to whether you are entitled or not.

This is not a meeting with a buddy, so be ready to be asked specific questions that could be used against your request for benefits later.

My section on Seven Essentials To A Voc Rehab Win cover this and help veterans get prepared.

Some veterans will be able to get into the program after being deemed “rehabilitated” but the process is not easy. And, the legal requirements are rather restrictive.

There are many different scenarios where a veteran might try to get back into VR&E. One example might be a veteran who completed training and found a job but their mental health or physical health deteriorated afterward whether the job was not longer suitable.

A veteran in that situation might be approved for benefits, though VR&E sometimes will push these veterans into a program of Employment Services, only.

Another example might be a veteran who was discontinued from services for lack of cooperation. VR&E will need to first determine if the reason for the discontinuance was addressed. The VRC will likely need evaluate you for an EH and SEH, again.

So yes, you can get approved, but the process is not easy. These are two examples.

I ran into this issue when I sought reentry into VR&E after being deemed rehabilitated. I lost my job within 1 year of completing VR&E. When I tried to get back in, I ran into a lot of roadblocks, but I was eventually approved to become a Lawyer.

The Voc Rehab Survival Guide has an appeals template on how to make this happen.

Presently, VR&E offers numerous forms of review for veterans seeking to challenge an adverse decision about their claim.

These are called Decision Review Request options. Each option requires a separate and unique form form.

  1. VR&E is supposed to provide you with 30 days advanced notice before an adverse decision is effectuated. You can provide new and relevant evidence in an effort to avoid the adverse decision.
  2. After that point, you can request one of three decision review request options. Two stay at the Regional Office level called a Higher-Level Review (HLR) and Supplemental Claim Review (SCR). The third is a Formal Appeal (aka Notice of Disagreement).
  3. If you file an HLR, you have an option to have the same Regional Office conduct the review or seek review by the alternate Regional Office. You can also request an informal conference. You cannot submit new and relevant evidence with an HLR.
  4. If you file an SCR, you need to provide new and relevant evidence to receive consideration of a prior denied claim or prior denied HLR or prior denied Formal Appeal. So long as you file the next Decision Review Request within one year from the date on the prior decision, you should be able to maintain the effective date of your original claim. The downside of an SCR is that it will usually be reviewed by the VRC who issued the prior denial.
  5. If you file a Formal Appeal, you have three options. Option 1 is to seek a review of only the evidence in the record. Option 2 is to provide only additional evidence within 90 days of submitting the notice of disagreement. Option 3 is to receive a hearing where you present additional evidence within 90 days after the hearing.

These are covered in greater detail within the second half of the Voc Rehab Survival Guide.

The attorney answer here is, “It depends.”

You can get more than 48 months of schooling if it is warranted by your kind of rehabilitation plan and if you have a “serious employment handicap.” There are a whole host of factors at play when VR&E considers whether to extend benefits.

There are some other technical workarounds, in theory, but having a Serious Employment Handicap is the only one I have familiarity with.

To give an example from my own experience, I received benefits from Voc Rehab from 2003 to 2016, which translates into a lot of months. And it did not come easy.

Many of the strategies I used are within the Voc Rehab Survival Guide.

The correct answer is, “It depends.”

Each claim is different. The easy answer for veterans with a “Serious Employment Handicap,” you can get an extension. The 12-year limit goes away so long as you have a Serious Employment Handicap.

For other veterans, the answer to the question depends on when you first would have been eligible for Voc Rehab benefits. This answer is the date of the disability rating grant that now is implicated by your employment handicap.

Read More:

Yes, CBS Evening News With Katie Couric did investigate Voc Rehab in 2010. She and her team worked with me and my Facebook group members at Disabled Veterans – Chapter 31 Voc Rehab to expose a scandal in Voc Rehab.

The big scandal at the time was that counselors were knowingly misleading veterans about the program.

There are a lot of new people on here, and I want you to see the important role this Facebook forum plays not only in educating veterans about Voc Rehab but also exposing scandals. In 2010, I exposed that Voc Rehab counselors were lying to veterans about the program via CBS.

The first link is the NEWS VIDEO of the report that aired on CBS Evening News with Katie Couric in 2010:

This “notebook” explains how I was involved in the investigation toward the end (just search for “Krause”):

Veteran Readiness and Employment News