UPDATE: Veterans Affairs Gets Partial Hiring Freeze Exemption After Outcry

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Hiring Freeze Update

In response to widespread outcry, Veterans Affairs will be partially exempt from hiring freeze for health care professionals and others.

“The Department of Veterans Affairs intends to exempt anyone it deems necessary for public health and safety, including frontline caregivers,” acting Secretary of Veterans Affairs Robert Snyder said in a signed memorandum. “The president and VA remain committed to seeing that our veterans receive the quality care and benefits they’ve earned. This is the right thing to do for our veterans.”

In that signed memorandum from the Department of Veterans Affairs, released earlier today, Secretary Snyder approved numerous positions for exemption from the hiring freeze. Mainly positions “necessary to meet Department of Veterans Affairs (VA) public safety responsibilities” will still be eligible for continued hiring.

The memorandum identifies health care clinician positions, operational staffing positions at new VA facilities, and national cemetery positions directly involved in burying eligible veterans and family members.

Background Of Present Hiring Freeze

This effort is in response to President Trump’s hiring freeze that he enacted earlier in the week that affects all branches of the federal government except the military. However, that decision did allow room for agency leaders to exempt hiring of positions based on public safety needs.

VA then created a satisfactory list of employment positions it needs filled to continue its mission, which I provide below.

Relevant Hiring Exemption Documents

I am attaching various documents related to the hiring freeze for you all to review. I just received these and wanted to pass them on:

Below is a listing of all exempted employment types included as attachments in the memorandum linked above:

VA Hiring Exemption List Of Occupations

Veterans Health Administration

Series and Occupation

0601 General Health Science/Chiropractor

0601 General Health Science/Expanded Dental Function

0602 Medical Officer

0603 Physician’s Assistant

0605 Nurse Anesthetist

0610 Nurse

0662 Optometrist

0668 Podiatrist

0680 Dental Officer

0101 Social Science / Licensed Prof Mental Health Counselor (includes Suicide Prevention positions)

0101 Social Service/Marriage Family Therapist

0180 Psychology

0185 Social Work

0601 General Health Science/Blind Rehab

0601 General Health Science/Nuclear Medicine Technologist

0601 General Health Science/Registered Respiratory Therapist

0601 General Health Science/Therapeutic Medical Physicist

0620 Practical Nurse

0621 Nursing Assistant

0630 Dietitian and Nutritionist

0631 Occupational Therapist

0633 Physical Therapist

0635 Corrective Therapist

0636 Rehabilitation Therapy Assistant/Occupational Therapy Assistant

0636 Rehabilitation Therapy Assistant/Physical Therapy Assistant

0640 Health Aid and Technician/Certified Respiratory Therapist

0644 Medical Technologist

0647 Diagnostic Radiologic Technologist

0648 Therapeutic Radiologic Technologist

0649 Medical Instrument Technician

0660 Pharmacist

0661 Pharmacy Technician

0665 Speech Pathology and Audiology

0667 Orthotist and Prosthetist

0669 Medical Records Administration

0672 Prosthetic Representative

0675 Medical Records Technician

0679 Medical Support Assistance

0681 Dental Assistant

0682 Dental Hygiene

08S8 Biomedical Engineering

0018 Safety and Occupational Health Management

0060 Chaplain

0081 Fire Protection and Prevention

0083 Police

008S Security Guard

0089 Emergency Management

0181 Psychology Aid and Technician

0186 Social Services Aid and Assistant

0187 Social Services

0188 Recreation Specialist

0189 Recreation Aid and Assistant

040S Pharmacology

0413 Physiology

0601 Health Science Specialist – Veterans Crisis Line

0622 Medical Supply Aide and Technician

0636 Rehabilitation Therapy Assistant (Title S}

0638 Recreation/Creative Arts Therapist

0640 Health Aid and Technician (Title S)

0642 Nuclear Medicine Technician

0645 Medical Technician

0646 Pathology Technician

0651 Respiratory Therapist

0670 Health System Administration – Medical Center Director

0673 Hospital Housekeeping Management

0690 Industrial Hygiene

0683 Dental Laboratory Aid and Technician

0698 Environmental Health Technician

0962 Contact Representative

3566 Housekeeping Aid

5026 Pest Controller

7304 Laundry Worker

7408 Food Service Worker

 

Major Construction

Series and Occupation

0340- Project Manager

0800 – Professional Engineer

1102 – Contracting Officer

1170 – Realty Specialist

 

National Cemetery Administration

Series and Occupation

0303- Cemetery Representative

0303- Program Support Assistant (AO) (Scheduling Office Only)

1630 – Cemetery Administrator

3502 – Laborer

4701- Operations Supervisor

4749 – Maintenance Mechanic

4754 – Cemetery Caretaker/ Foreman

5026 – Pest Control

53S2 – Industrial Equip Mechanic

5703 – Motor Vehicle Operator

5705 – Tractor Operator

5716 – Engineering Eqpt Operator

5803 – Heavy Mobile Equip Mech

5806 – Mobile Equipment Service

5823 – Automotive Mechanic

6904 – Tools And Parts Attendant

6907 – Materials Handler

James
James

” Bet ” ! The Veterans
Administration will abuse this matter, like many of the other issues within the V.A.

james gallegos
The way the list reads Everyone is Exempt. They should have just listed the one that are not Exempt. New Secretary to VA Employee’s ” Don’t Worry Be Happy ” we have this under control. Trump is just blowing off steam and nothing is going to change. Business as Usual ! Don’t worry about the Whistle Blowers, we will take care of them for you. Now get back to hurting as many Veterans as you can before things change, we… Read more »
James Gallegos
This was on the net. Town hall meeting Bay Pines Florida vamc by target 8 news. Many complaints and many apologies from management. IF anyone has been to one of these your not surprised about hearing management saying their are sorry to the veterans. At the end of these town forums and after management state’s their sorry. They think of the song by Kenny chestney. IT’S 5 Ocock SOME WHERE ! And off they go to keep doing what they… Read more »
Dan F
Dan F
I thought this was just an oversight in the rush to get things done by the Trump administration. Also, I am hoping that the transfer to a private care option will make this need to find additional help moot. Let’s face it the VA can never fill all the positions they need. Before the “crisis” coming to light after the Phoenix scandal, the VA needed some 1300 doctors and nurses nationwide. Hopefully, we can move to real veterans choice sooner… Read more »
91Veteran
91Veteran

I agree. I can’t see how the VA suddenly found 41000-45000 job openings.

If there are that many open, then many are open because of poor VA leadership deciding not to fill those in a timely manner.

Crazy elf
Crazy elf

91Veteran,
I gotta feeling a lot, and I do mean a lot, of these “job openings” came about around November 8, 2016 until this past week.

91Veteran
91Veteran
I don’t know why, but my reply to you crazy elf just disappeared. It looked like it was being posted properly, but it didn’t appear here. Anyway, in part of my reply, I said the list above should be compared to those considered non essential and sent home during a government shutdown. If congress doesn’t pass a budget and government shuts down, non essential employees are sent home, but usually paid anyway once a budget is passed. If any listed… Read more »
Angela
Angela
James, no, I do not want to “Bet” with you because I know exactly what you are saying. Actually, earlier when this message came out I was aware before Benjamin reported on it and I communicated a plea to a state government veterans service official for the VA to please take this exemption to heart with doing the right ethical and accountable actions. My statements included hiring quality medical professionals. I also pointed out some areas to this official to… Read more »
Ex va
Ex va
@ James, they have abused this hiring system for years. Let me give you one example: The mental health service line did not have a suicide prevention coordinator for the new suicide prevention team that was to be started at this medical center. The chief of the mental health service line knew that this position was soon to be available. She began to seek out social workers and other mental health professionals for this position. She became friends with a… Read more »
Crazy elf
Crazy elf
Seems to me the VA has had much trouble finding and filling these positions. I know here in Florida, many “High Quality Healthcare Professionals” have refused to even consider working at VHA’s. I don’t believe that ‘opinion’ has changed. Mainly due to the “past and current corruption” still plaguing the Veterans Administration. Of course, the VHA’s could hire more “sexual predators”, “pedophiles” and other “criminals”! To meet their demands of pretending to be healthcare providers! Google: “Sexual Predators working at… Read more »
91Veteran
91Veteran
Thanks for the update Ben. Its as I thought…, exemptions requested under the public safety category. I disagree with some listed here that are not related to providing some kind of medical care for veterans…so I wonder if this is Snyder throwing everything at the wall to see what sticks. I also strongly suspect this is only a proposed list that will have to be approved. If that’s the case, I doubt all will be approved. Given the length of… Read more »
Lem
Lem

Thanks for mentioning Shulkin is not the “Acting Secretary” of the VA. Some miss understand that a selection for Secretary is not a Secretary until confirmed by the Senate and sworn in as Secretary. This is a period to blame the “Acting Secretary” not the “nominated Secretary”.

Lem
Lem

I didn’t notice the OIG position that is open at the Denver VARO being among the hiring positions. Ben if you know any attorneys with experience and interested in helping in that way please put them on to that opening.

Military Priority

This will be an interesting step in a new direction to make the Government smaller and perhaps much needed help for Veterans all around the country by possibly creating an Expanded Veterans Choice Program sooner than later. Veterans need a choice to CHOOSE to which doctor they should go and if they are not doing adequate job, FIRE THEM!

Lem
Lem

Be careful what you wish for. The Choice program isn’t up yet. I’m lucky I got a referral from a family member to a good primary care. But not every Choice eligible has been so lucky. And the system for getting your prescriptions filled still has problems. A VA physician has to sign off on the Rx and they can tally too long.

91Veteran
91Veteran
That’s part of the problem with Choice Lem, and why fixes need to be implemented. There is no reason whatsoever for some VA quack to sign off on any prescription written by a doctor participating in Choice. Choice is not a jobs protection program for VA doctors. Each Choice authorization is given an authorization number. If that Choice doctor writes a prescription and includes that authorization number on the prescription, then there is no need to delay treatment further by… Read more »
Lem
Lem

Local resistance trying to protect the “tele medicine truck”. I told the quack when she and her crew could write a correct history and use the forms provided properly I might think about going back to tele medicine. A physician that can’t take an accurate history can’t make an accurate diagnosis. Making a diagnosis and then writing a history to fit doesn’t cut it.

Crazy elf
Crazy elf

I wonder what other “weekend crap” will come out tonight or tomorrow concerning the VA?
Hope Seymore and others are being vigilant!

namnibor
namnibor
I am betting the VA’s Industrial Shredders have been working overtime since about Nov. 8th. But even more so last 7 days. These bastards will certainly screw this exemption up and you wait, the VA will then use the excuse to beg for more $$ soon *because* they were required to do so much hiring…and a year from now learn they overspent a few hundred million on color-changing lawn turf and an army of interior decorators to arrange the color-changing… Read more »
J.Klapper
J.Klapper
Nothing new or special. Public Health was IE VA Medical was one of 3 categories that were not included in the original freeze. No favors, or listening to the 79% that didn’t support his traitorship to begin with. What I want to know is how all of these presumably still Reagan worshipers are going along with this fiasco. I served under Reagan, and ran with a certain portion of his military entourage, if THAT Intel Report that McConnell et al… Read more »
namnibor
namnibor

Good to see they kept “Pest Control” on that exemption list…I wonder if that’s inclusive of Disruptive Behavior Committee since we Veterans seem to be the only “pests” they seem to efficiently kill. Just saying…what an exemption list!
The VA will completely fuck this up just like Choice Program. Wait for it…

91Veteran
91Veteran

Pest control is now considered public safety….not so much when a VA cafeteria had to be shut down because of roaches.

News articles show that problem at both Tampa and Hines VAs.

namnibor
namnibor

Roaches add that extra *crunch* to the jello while the meat loaf at the VA.

91Veteran
91Veteran
Ben, I meant to include this in an earlier comment, but forgot to. I don’t believe for a minute that this exemption was given as a result of an outcry from anyone. I believe it’s standard instructions sent out to clarify what is meant by public health/safety, and any agency believing they have jobs that meet that criteria, they likely will be able to fill them. There may be further delays as those jobs are identified and approved. It doesn’t… Read more »
Lem
Lem

The exempt jobs are listed by their code number.

Jennifer
Jennifer
I am a 100% disabled vet that can’t even get prescriptions filled through the va written by choice authorized doctor that is bs. Bring to pharmacy they send you to a choice rep in va they then sent me to urgent care clinic which sent me to another clinic which sent me back to pharmacy and the. To patient advocate. Of which no one in 3 hours could fill my script that I have been on for 10 years filled… Read more »
OLDMARINE
OLDMARINE

simply being lazy. I don’t think so I think someone put it in there pocket instead of yours maybe one of my comments will get through

Lem
Lem
Jennifer: Went through that problem about a year ago. Wrote a letter to the editor of the Cheyenne Tribune about how “Choice” was working. Got a call from the Choice clinic asking me to deal directly with them. Only recently found out the Rx was being faxed to the “tele medicine tuck” AKA Mobile Clinic and being then re written and faxed by the Mobile Clinic Nurse. Wasn’t getting my diapers and found out in tracking down the Rx. Apparently… Read more »
Jennifer
Jennifer
Thank you I do only deal w. Choice now I’m sick of the va run around. They acted like I had to see someone at the va when scrips written by choice approved doctors with authorization simply need to be faxed to local va clinic or facility directly. Spending hours on the phone with choice there getting better with information. It depends on who you speak to at choice if the person I speak to has poor known I hang… Read more »
James Gallegos

You must have redial is your finger sore trying to find someone who knows what they are doing.

Jennifer
Jennifer

I hit the $)($ you button and redial lol. It’s my 70 hr a week job as a 100% disabled veteran to deal w va and choice and doctors lol I’d rather be a healthy and at work. My daughter will not be going in the military.

James Gallegos
I think every employee needs to be seen in mental health and see how they like people twisting their words. I don’t want any of my grandchildren going into the military, my son went in and now can’t hardly do anything and he was really good at sports and I have to watch him deal with the VA. He was 100. Percent disabled and shortly after that they started taking it away. Stating stuff like this veteran is fighting this… Read more »
91Veteran
91Veteran

Interesting way to increase the number of veterans seen and treated.

Route the RX through that truck, then claim you were another veteran treated successfully and given an RX…when they had nothing to do with your treatment other than routing an RX.

james gallegos
You are right about the Choice program and medications requests. I had written on here how I needed Emergent medication for a lung Infection and was handed a Flyer that stated if you are a Choice Veteran and have a prescription from a Private provider. You can be seen in our clinic and We may or May not rewrite it, We may send you back to the Private Physician and bring back the Progress note and then we may not… Read more »
Jennifer
Jennifer

Yeah same run around at va when it’s simple. Or suppose to be.

Jennifer
Jennifer

Also when my choice doctor puts in an urgent test that’s need approval why am I waiting a month for approval. Called choice 7 times and test are for life threatening issues. I think there purposely trying to knock me off. I cost them too much money.

Crazy elf
Crazy elf

@Jennifer,
Welcome to the “New and Improved Veterans Administration!”

Ex va
Ex va

@ Jennifer, see if you can talk to someone in fee base clerking staff. They are the ones who handle the claims for payment. Call operator at medical center and see if they have a fee base office. Just trying to help.

Jo3n
Jo3n

@Angela. Seems you have been close to this situation for a long time now. I’m glad you found your voice, and there are ears to listen. Now, give whomever a swift kick.

Jennifer
Jennifer

Oh you have no idea some days I wonder how I haven’t done something to make myself feel better by tearing a new )$: at the va . And I’m considering sueing then if I get a cool million I be dead before they recoop it through keeping my whopping disability check lol

Ex va
Ex va
I do believe that this hiring freeze is an result to what the Veterans and the public want and that is change. Otherwise, Veterans and va would not even be mentioned in the first talks of this new POTUS. I believe thru experience that this is not going to be enough to change the corruption. I do not know if this is a real start, but it has to start somewhere. I do not trust the va in fixing their… Read more »
Ex va
Ex va

Benjamin Krause, thank you for the information of the hiring freeze.

Seymore Klearly
Seymore Klearly
Thank Ben for reporting on the Freeze. Although I note that one department that is still frozen are the positions at the OIG’s Office. Also really enjoyed seeing all the snow flakes come out to melt on Ben’s earlier post. Guess they liked the title and thought that they would not melt all over the comment section. I really wanted to chip in and help melt a few of those snowflakes but my mind and energy were needed elsewhere. The… Read more »
Seymore Klearly
Seymore Klearly
“Construction Company Owner, KC Veteran Indicted in $13.8 Million ‘Rent-A-Vet’ Scheme”, United States Attorney’s Office, United States Department of Justice, Friday, January 13, 2017 Jeffrey K. Wilson, 51, of the Village of Loch Lloyd in Belton, Mo., Paul R. Salavitch, 56, of Kansas City, Mo., and Patriot Company, Inc., a business located in Kansas City, Mo., were charged in an eight-count indictment returned by a federal grand jury in Kansas City, Mo. According to the indictment, Patriot Company was a… Read more »
Seymore Klearly
Seymore Klearly
“Review of Alleged Misuse of VA Funds at the VA Pittsburgh Healthcare System” “The OIG substantiated an allegation that VA Pittsburgh Healthcare System (VAPHS) staff provided free meals for medical residents without the required meal plan. The VAPHS Director could have authorized the meals under an approved meal plan for residents comparable to those at the facility’s index hospital, the University of Pittsburgh Medical Center. However, the Chief of Staff, who is responsible for reviewing this activity annually, overlooked the… Read more »
namnibor
namnibor

What the VA OIG report is probably also not revealing is fact that a great number of VA hires are from middle east, India, and Nigeria and the Veteran Canteen Service probably does not make the ethic foods these new resident hacks will even eat…I say the Veteran’s Canteen Service should be serving ONLY PORK PRODUCTS in that case and make them also eat crow. Plenty of crow around the VAMC’s flying aimlessly and not by ‘choice’.

namnibor
namnibor

[ethnic] not ‘ethic’. Coffee.

namnibor
namnibor

But the VA Canteen Service also does not have any ethics…to be clear…remember the Starbucks Takeover? That still burns my ass.

Jo3n
Jo3n
Never heard of a contact representatives, and I thought a psychologist was a half trained psychiatrist. So, what’s a psychologist assistant? I could probably use one. I’m one of many Veterans who have moved around. After receiving meds from at least ten VA’s, (current one 15years), they opened a clinic closer to home. My first visit and this Dr,(?), takes away two meds, changes one med, and tells me to try yoga. Ben, I am finding it more difficult each… Read more »
Crazy elf
Crazy elf

Jo3n,
The female (PCP) physician I see, regularly takes days off. Seems she likes “three day weekends”! Plus, if a Friday OR a Monday is a holiday, she will make it into a FOUR day weekend.
And btw, she’s from one of those middle Eastern countries also.

The wife has noticed she doesn’t really do anything to help me with my healthcare. Really a waste of time going to her office.

Crazy elf
Crazy elf

Seymore,
You posted some time ago, about these foreign ALLEGED physicians getting their hands on “fake (healthcare) degrees” so they could be hired by VHA.
How would one go about finding out more on a person one suspects at being a fraud?

Seymore Klearly
Seymore Klearly
Hey Elf, I will be getting back to you on that but it will take some writing with instructions. It is not always easy to determine. One of the easiest ways would be to Google the name of the school the person claims to have attended with the term “fake degree” included in the search. It will tell you if there has been a problem with fake degrees coming from that university. Also, you can search for the universities website… Read more »
Seymore Klearly
Seymore Klearly

Will write them up latter, right now sweating bullets waiting for test results on my friend. All tests that should have been done a week ago when he was admitted to the Wisconsin hospital connected to the VA Clinic.

Total absence of any standard of Care. What they did was dope him up throw a diaper on him and put him in a bed. He was so doped up he couldn’t sit up or even talk.

Crazy elf
Crazy elf
Seymore, Thanks for the info. The problem being is my PCP refuses to tell me, or the wife, where she went to medical school. When asked, she says Atlanta. Nothing more. When we’ve asked “what” university, she changes the subject. Seems to me, a person would be proud to say the university they graduated from. That’s why we are ‘concerned’ about this. It was a few months after we questioned her, you put that “comment” on here about “FAKE” healthcare… Read more »
91Veteran
91Veteran
Start with searching on her name Crazy Elf. Narrow it down to find her full name, what her specialty may be and what college she went to. Once you figure that out, web pages like vitals dot com might show where she has practiced. Ultimately, you want to find out in which state she is licensed, then go to that states licensing board. More details should be there. If she has a specialty like board certified in XYZ, that specialty… Read more »
Dennis
Dennis

If Trump has exempted VHA from hiring health care professionals does this mean that VA is finnally going to get some?

Dennis
Dennis

exempted from a freeze.

Jennifer
Jennifer
Thank u crazy elf. I haven’t been huge into politics due to lack of knowledge but it’s time I am. I have been a disabled vet for 22 years and there care, knowledge and the way they treat the vets is disgraceful. And I don’t think the freeze and hiring a bunch more unqualified doctors is going to help. I think the vets should be able to use any doctors they want (choice health care) which I use. And see… Read more »
Jennifer
Jennifer
Crazy elf I don’t know how we can find out about fraud. I do know that the American leaguon is suppose to help us but low and behold I had a very helpful rep but when something bad ended up in my records by a new incompetent doctor ( dirty urgent n test from a male patient) wow I’m a girl I saw my rep and he asked me why I pissed dirty and I hadn’t told him yet. And… Read more »
Crazy elf
Crazy elf
Jennifer, Here’s a suggestion. Get a copy of that “dirty piss test of another veteran” that’s now in your records, write out- in detail- what occurred, and take it to the veterans rep at your Congressman/woman in your area. At the same time, send a letter to your local news representatives explaining exactly what happened. Use “cc”, (closed copy) to each one. This way all involved, the VHA director, News Medias and your Congressional Reps know your not playing around.… Read more »
Crazy elf
Crazy elf

P.S.
Be VERY brief in your summary! No representative likes a book to read.

Jennifer
Jennifer
I tried all of that but not to my supplies the test has manically disappeared and just now says I had a dirty urin test. How convient. When I appealed it three times I got letters saying they needed more information. I had date, doctors name, facility and only the test results notes from record. We’re did the original notes go I wonder. I finally gave up the nurse case Mgr that informed me said she had no clue what… Read more »
91Veteran
91Veteran
You need to go outside that hospital and submit your privacy complaint at least to the VISN level. Call the VISN first and explain why you need to submit the complaint at their level, and why you want them to handle it rather than just referring it to the hospital. Tell them it involves the Chief of Staff, nurse case manager and a doctor. If you can’t get help at the VISN level, there are email addresses to people that… Read more »
Jennifer
Jennifer

I will try that too see what happens. They all are covering each other’s )$&.

Lem
Lem

File a claim for the payment on an appeal form you can get from the FOIA Clerk. Explain the circumstances on the form. It will go up the other side (benefits) and VARO will give the Med Director a call to straighten him and his crew out. 100% means something on the Benefits side once they have given it to you. They don’t want you writing to your congressman over a claim.

91Veteran
91Veteran
Jennifer, get copies of any records indicating you tested positive for MJ. Write a letter to the Privacy Officer at your VA describing what happened. Include the names and positions of all involved, including the person who erroneously put that in your record. Include how you became aware of it being wrong, and who was told it was wrong. Write that you are requesting a correction to your medical records, and you want any notation showing you had a dirty… Read more »
James Gallegos
If you follow these instructions. Let us know how it goes. When I did this, the VA told me to write a letter stating what was wrong in the chart and how it should read and they would file it. What do they think they were reading the letter. Yet they wanted another letter. ! Veteran’s need to remember they have 2 two files your medical file and a Administrative file. You letter will be placed into the Administrative file… Read more »
91Veteran
91Veteran
Actually James, when did as I stated when my PCP falsified my records, they did as you said. Asked that I specify what was wrong and how I wanted it changed. I gave them a line by line response, and they redacted everything I said was false, and left what I did not dispute. The Privacy Officer investigated, my PCP responded in writing that what I stated was true, and the Chief of Staff also put in writing what the… Read more »
james gallegos
I was and I am being Retaliated against by the Chief of Staff and the Director for trying to clear my good name after a former Co-worker FALSELY Accused me of Disruptive Behavior. So they will not do any thing for me period. They have lied over and over and are keeping a lie going and have even lied to Senators Bennett’s office. Telling his Office that due to the reporting of the Disruptive Behavior the VA NEVER Coded my… Read more »
Dennis
Dennis
@jennifer The VA has now told me as of last week that they will not provide mental health services. I am 100% PTSD sc. This comes after extensive media coverage regarding their abuse of authority in my case. Here is one step you might be able to pursue, and this is a copy and paste from my own notice to them. The wording is constructed around the wording contained in VHA staute. “This appeal of the VHA clinical decision to… Read more »
Dennis
Dennis

the attached pdf files I mentioned are the directives themselves. A Kenyan Chief from Swahili land likely has no clue what any directives are so I provided them copies.

Jennifer
Jennifer

@ex va I have talked to travel 6 times at local clinic is that we’re your talking about. Right in travel office where claims are processed. There if no help there.

Ex va
Ex va

@ Jennifer, ask for the fee base clerk staff number. These are the clerks who work for the choice program who pay the providers you see. Talk to someone who handles your provider (doctor)claims or give them your name to see what claims they have pending. If you call them it can speed up payments to your doctor.

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