Management Center
Debt Collection
Call Wait Times Down 75 Percent For VA Debt Management Center
Benjamin Krause -
25
The VA Debt Management Center just announced it reduced call wait times by over 75 percent while also increasing calls taken by 40 percent...
Debt Collection
Reforms Ignore Need To Overhaul VA Debt Collection
One noteworthy article this week addresses consistent problems veterans face when attacked by VA debt collectors in its Debt Management Center.Last month, the American...
Ben's Blog
Philadelphia VA Manager Removed, Not Fired
Following VA OIG slamming, Philadelphia VA manager Gary Hodge was temporarily removed from duty in light of enormous failures at the facility but not...
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