The VA Debt Management Center just announced it reduced call wait times by over 75 percent while also increasing calls taken by 40 percent from 2016 to 2018. As part …
Call Wait Times Down 75 Percent For VA Debt Management Center Read More »
One noteworthy article this week addresses consistent problems veterans face when attacked by VA debt collectors in its Debt Management Center. Last month, the American Legion (Legion) provided testimony to …
Reforms Ignore Need To Overhaul VA Debt Collection Read More »
Following VA OIG slamming, Philadelphia VA manager Gary Hodge was temporarily removed from duty in light of enormous failures at the facility but not fired. Hodge was the head of …
