VA Clinic Stops Taking New Patients

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Clarksville VA Clinic

Benjamin KrauseOne VA clinic located in Tennessee has stopped taking new patients due to budgetary limitations and lack of staffing.

The facility, located in Clarksville, TN,The facility, located in Clarksville, TN, decided to not allow veterans seeking care to get that care from the facility including urgent care. The decision resulted in at least one veteran having to pay out of pocket following rejection from the facility’s urgent care.

One employee at the facility called the facility a “converted toilet” that is definitely overcrowded.

VA CLINIC EXPLANATION

According to Michael West, chief medical officer at Clarksville:

“Patients were calling in and we’re saying, ‘Well, you can’t get in for 90 days, 120 days.’ It was just logistically impossible for us to take care of the patients we had, so we had to draw a line and say, ‘Look, we’ve got to do something.'”

To solve the problem, rather the get a bigger budget or increase facility size, West decided to stop taking in new patients.

The service reduction plan started March 2015.

The man responsible for access issues at all VA’s is named Mike Davies. He said the problem of access is “very common” and that such shortfalls are inevitable.

He seemed to belittle the issue saying:

“Remember, VA has 1,700 sites of care. It’s hard to have every single clinic open for accepting new patients every single day, just because life happens, right? We have providers that get sick, we have providers that move.”

He might as well be throwing his hands up in the air saying “shit happens” while collecting his bonus check knowing veterans are not accessing care when they seek it out.

Quite a sham.

VA CLINIC FIX

Davies claims a fix is in the works, but veterans are meanwhile getting stuck with medical bills who deserve coverage. The facility plans to add one doctor, which will increase capacity by a few hundred new patients.

But the move will not come soon enough for come patients who were turned away during an urgent event.

One veteran’s name was Steve Singleton. He reportedly went into the Clarksville VA to seek health care but was turned away. Instead, he had to seek care at an urgent care at a civilian facilt8y and pay out of pocket for the care.

When will the size of VA no longer be an excuse for its shortfalls? How often do other facility administrators get away with the “shit happens” excuse?

Source: http://www.npr.org/2016/04/22/474388101/overcrowding-forces-tennessee-va-clinic-to-stop-accepting-new-patients

namnibor
What the f**k happened to the BILLION$ the VA has in it’s budgetary black hole? Ben’s right-on because that’s the exact attitude served cold on a tetanus rusty platter of BS that “Shit Happens”, just as another VA employee came on here recently in subject of Vet that sat himself on fire in front of a VAMC, “Shit Happens”…WTF happened to the original mission on a plaque in front of every freaking VA? The VA has lost their way and… Read more »
91Veteran
91Veteran

Great minds think alike nam. I thought the same thing before reading your comment. Flippant attitude and missing/wasted money.

Ps. The Legion town hall is tomorrow. They even have a separate web page titled, System worth Saving…as if any vet who has used the VA for other than minor medical care wants to save it.
The director of our VA will be there supposedly.

Bill
Bill

VERY well put namnibor !!!!

crazy elf
crazy elf
This isn’t the first time this has happened. Remember the vet in Georgia, outside Atlanta, who was turned away from TWO VAMC’s last year! He even made a video recording of his visit. Because he felt no one in his family, or his friends, would believe him. In my opinion, all those billions of taxpayers monies are being divided up between those asswipes in the upper echelon of VA. namnibor is 100% correct! VA needs a complete enema! ———————————————- Did… Read more »
namnibor
@crazyelf- Glad you saved me from typing about last night’s 60 Minutes….I was outraged that since Citizen’s United each and every members of Congress *must* spend no less than 30 hours a week fundraising on phones and phone banks. Wonder why nothing has gotten done for last going on 8 years in Congress? Why they do not give a shit about what the VA is not doing for Vets? Seems to me that the members of Congress on Veteran Committees/Oversight,… Read more »
crazy elf
crazy elf
@namnibor Yea, my night of sleep wasn’t that great either! The wife said I was really going off last night! “Pissed” doesn’t even come close to how I felt after that FUBAR by what our “elected and appointed public officials” have been up to. Especially, since “Citizens United”, with the SCOTUS’s blessings, gave the ‘Green Light’ to screw Americans! Remember that one asswipe who wouldn’t answer any questions? Remember what he had hanging on his wall – a Winchester (lever… Read more »
Don Karg
Don Karg
04/25/2016 Dear Benjamin Krause, “David Shulkin, a physician who took over as undersecretary for health at the VA in June, told USA TODAY the agency has increased capacity to get wait times down. ‘We’ve expanded appointments, we have added evening hours and weekend hours, we’ve added 3 million square feet of space, we’ve hired 14,000 new providers,’ he said.” http://www.coloradoan.com/story/opinion/2016/04/24/editorial-va-report-fails-build-confidence/83466164 It is apparent that Secretary Bob McDonald, Sloan Gibson, and David Shulkin have new innovations to try out on the… Read more »
Robin Mitchell

SMC T is 8k a month per veteran roughly. Aid and attendance for TBI SC vets. Since 2011 an amazing amount is MIA and until I challenged a senior senator and several congressional to find it and they couldn’t it was off the radar.

Lemuel (Lem) Bray
Lemuel (Lem) Bray
No one needs to be stuck. Write a letter to the “Choice” program. It is designed to privatize the VA Medical ultimately. If you have to wait more than 30 days for an appointment you are eligible for the Choice Program. And if you have a truck with a TV monitor all you have to do is request a face to face physician so there is no reason to miss something. Especially if you have anything complicated going on. And… Read more »
arnieandcaroline13

Is anyone on here is 100 percent service connected and if you feel like it we can put in DAV Newspaper our belief on how Veterans Healthcare can get better…..Semper Fi.

Gary Bradshaw

I’m 60 at the 100% level I keep all paperwork everything from when I got hurt to every letter to every prescription, the VA has cut every thing they are doing nothing for Veterans except killing or jailing them,with their private army of traitors, which violates posse comitatus act ,I hope everything does unravel

crazy elf
crazy elf
A few quick things about DAV! They are entrenched so far up VA’s a$$. One can see the “ring around their collars!” They also have shut down many of their “chapters” nationwide. They’ve sold many of them and put their members “at large!” There’s a great website called “DAVReform dot org” you need to visit. They won’t do anything to help a majority of veterans. As a matter of fact, DAV’s “PAID” service officers won’t believe a word you say,… Read more »
namnibor

@crazyelf- Thanks for saving me some typing. What you said about the VSO’s is spot-on.
I love it also when you see the random person come on and give a very “VA solution” like simply calling Choice, or VA OIG…it’s the trolls trying to keep the ship from flying apart. 🙂

Bill
Bill
So where do we go to get help? I went to the American Legion in the Philippines to file for Veterans Pension. They told me that this does not exist unless I have served 20 plus years. Not true…http://www.benefits.va.gov/pension/ They then gave me a form for disability, and the pension form when I gave them the form number. I contacted a RAO who was helpful with Social Security but not much so with VA Disability as he referred me to… Read more »
Robin Mitchell

DAV is useless.

91Veteran
91Veteran
To add to the list of worthless VSOs, do a search using “System worth Saving” and you will find an active American Legion effort at convincing the media that the VA is worth saving, regardless of what veterans think. Go to westernslopenow dot com, and you can see the local media reporting on the Legion providing a forum for the VA to convince someone other than veterans that the system is worth saving. What’s interesting is that site seems to… Read more »
namnibor

@91veteran- Do not forget to ask those American Legion folk how many actually use the VA for their healthcare and also, find out from their perspective of “what” the AL is stating is “…worth saving”, from….from what, is the Legion and all other VSO’s so fearful the VA needs saving from? Privatization or Accountability? Either?

91Veteran
91Veteran

You raise a good question: Even if the VA were privatized, how would that change or affect the Legion?

Would it cause them to help vets any less?

Gary Bradshaw
There’s no one going to VA ,with the multi billions these Assholes ask for you could send everyone in America to hospital, we are all being played by the Koch Brothere follow the money the executive’s are grabbing as much as they can ,shit rolls down hill ,the VA will be shut down ,they do absolutely nothing for me ,quit colonoscpy, said if I get it ,it going to happen anyway,took all meds about 14 cut all at once,psychiatrist sold… Read more »
91Veteran
91Veteran
I agree the “shit happens” excuse is lame, and shows an attitude of absolutely no concern for the whole purpose of this jackasses job…to care for him who shall have borne the battle. That attitude just permeates the entire VA system and is at the very heart of so many of their problems. The VA, and Davies in particular should be answering why these vets are being turned away after billions in Choice funding was provided by Congress. That funding… Read more »
crazy elf
crazy elf
@namnibor Evidently the “lone (troll) commenter” either didn’t read Ben’s Blog correctly; ie: the vet needed emergency treatment! Or, the “lone (troll) commenter” doesn’t understand the VA fully. Like I wrote in my earlier comment, this is NOT an isolated incident. It’s occuring nationally. Last, yet not least, the “Choice Program” is a complete disaster. It “…was gutted…” last year. Veterans are being denied healthcare, emergency or otherwise, through it under suspicious excuses! Anyone who is approved, is lucky! Many… Read more »
Robin Mitchell
It can have unintended consequences as well. My off the books Special Operations husband was accidentally overdosed on a seizure med when the va denied care and a ER doctor made a mistake. Anyone want a complete list of names dates etc of Iran Contra? I even know the money cleaner. I met her in Alaska and did not know it until that major FU. And, no one was ever debreifed. I doubt Dr. Cynthia Joe even reported a PRP… Read more »
js
js
Mike Davies. said the problem of access is “very common” and that such shortfalls are inevitable. It’s hard to have every single clinic open for accepting new patients every single day, just because life happens, right? We have providers that get sick, we have providers that move.” Then (as per your statement), Davies claims a fix is in the works If he thinks this is inevitable for this to occur for various, why does he say ‘a fix is in… Read more »
Paulette
Paulette
I have been saying for a long time now that, all of the veterans who are either not receiving care or are being denied care, should join in together and file a class action lawsuit against the government and the VA for breech of contract. I am Vietnam era vet. It is my understanding that the people serving now when they get out, get 5 years of care, unless they are injured while serving. When they signed up to serve,… Read more »
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