Overcoming VR&E Wait Times: Insights from Attorney Benjamin Krause

Communicating with Veterans Affairs (VA) call centers, such as the Veterans Crisis Line or the White House VA Hotline, can be a critical step for veterans seeking assistance. However, as highlighted by veteran rights attorney Benjamin Krause, it’s essential to navigate these interactions carefully to avoid legal pitfalls. This article explores the advice shared by Krause, drawing from a real-life case that underscores the importance of lawful communication.

In his recent VR&E Office Hours session, “Veterans And Chapter 31 Wait Times,” Benjamin Krause, a VA accredited attorney, addresses the critical issue of prolonged wait times for Chapter 31 Veteran Readiness & Employment claims. This article, inspired by Krause’s in-depth discussion, aims to provide veterans with factual, relatable information and encourages seeking professional guidance from Benjamin Krause Law for VR&E-related concerns.

Understanding VR&E Wait Times

Veterans often face significant delays in the processing of their VR&E claims. Krause delves into the reasons behind these wait times, highlighting systemic issues and offering insights into how veterans can navigate these challenges.

Effective Communication with VR&E Counselors

Navigating the Veteran Readiness and Employment (VR&E) process can be challenging, and effective communication with VR&E counselors is crucial for a successful outcome. Attorney Benjamin Krause, in his VR&E Office Hours session, emphasizes the importance of this aspect and provides valuable insights for veterans. Here’s an elaboration on how to communicate effectively with VR&E counselors:

Preparation is Key: Before meeting with your VR&E counselor, prepare thoroughly. This means having a clear understanding of your career goals, educational needs, and the specific assistance you require. Gather all necessary documents, including your medical records, service history, and any relevant job or training descriptions.

Set Clear Objectives: Be clear about what you want to achieve from the VR&E program. Whether it’s pursuing education, training, employment, or self-employment, having a defined set of objectives helps the counselor understand your needs and tailor their assistance accordingly.

Active Listening: Effective communication is a two-way street. Listen attentively to your counselor’s advice and feedback. They have expertise and experience in handling VR&E cases and can offer valuable insights that you might not have considered.

Ask Questions: Don’t hesitate to ask questions if you’re unsure about any part of the process or need clarification on specific points. This shows your engagement and helps avoid misunderstandings.

Be Honest and Open: Share your concerns and challenges openly with your counselor. Honesty helps in building a trustful relationship and enables the counselor to provide the most appropriate support.

Stay Professional and Respectful: Regardless of any frustrations or challenges you might face in the process, maintain a professional demeanor. Respectful communication fosters a positive working relationship and can lead to more effective advocacy on your behalf.

Follow-Up and Persistence: After your meetings, follow up with any agreed actions. Persistence is key in navigating bureaucratic processes. If you encounter delays or issues, a polite but firm follow-up can help keep things moving.

Seek Clarification on Misinformation: If you believe there’s misinformation or a misunderstanding, seek clarification in a non-confrontational manner. It’s important to ensure that you and your counselor are on the same page.

Document Your Interactions: Keep a record of your meetings, including dates, discussion points, and any advice or decisions made. This documentation can be useful for future reference or if any disputes arise.

Consider Professional Assistance: If you find navigating the VR&E process overwhelming, consider seeking professional assistance. Law firms like Benjamin Krause Law specialize in veterans’ benefits and can provide valuable guidance and representation.

Effective communication with VR&E counselors is not just about conveying your needs; it’s also about building a collaborative relationship that can significantly impact the success of your VR&E claim. With these strategies, veterans can enhance their interactions with counselors, leading to more favorable outcomes in their VR&E journey.


Navigating the VR&E process and its associated wait times requires patience, knowledge, and strategic communication. For veterans seeking expert legal assistance in this journey, Benjamin Krause Law offers dedicated support and guidance.

About Benjamin Krause Law:

Specializing in veterans’ rights, Benjamin Krause Law is committed to assisting veterans with VR&E claims and other VA benefits. Our expertise ensures veterans receive the support and representation they deserve.


Why are there long wait times for VR&E claims?

Answer: Prolonged wait times are often due to systemic issues within the VR&E process, including staffing challenges and high demand for services.

How can I effectively communicate with my VR&E counselor?

Answer: Approach your counselor with clear, concise communication. Be respectful and patient, and prepare your questions and concerns in advance.

Can changing my residency affect my VR&E benefits?

Answer: Yes, changing residency can impact aspects of your VR&E benefits, such as out-of-state tuition coverage. It’s important to discuss these changes with your counselor.

What should I do if I’m experiencing delays with my VR&E claim?

Answer: Stay proactive in following up on your claim. Consider seeking legal assistance, like that offered by Benjamin Krause Law, for expert guidance.

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  1. Big government was the compromise when it came to the proponents of classic liberalism and reform liberalism. Instead of implementing economic policies that would have meant the greatest amount of good for the most people, we have big government and faux public sector. Now the hogs want to claw everything back by lowering taxes and sabotaging and obstructing government. So you can view VA as part of the dam that stands between the rich and everyone else. Those centi billionaires have you to thank for their “freedom” to hoard a mountain of everyone’s money and let it rot… while you rot. Do you think you’re getting good healthcare? I assure you you’ve been memorized by the most incredible theater performance in human history. Get woke or you will remain broke.

  2. Tips for navigating anything at VA: get benefits, get out, get job, get insurance, bada bing bada boom.. never have to navigate anything there again. If you end up back there, you have failed miserably.

    1. Yep, my life and I are total failures. Stuck in the purgatory of existence. Thanks for rubbing it in

    2. VR&E should work as smoothly as the GI Bill. I do agree that getting healthcare from there is a tragic mistake and indeed a failure.

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