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Claim File

OIG: Veterans Benefits Management System Not Fraud Proof

Watchdog says VA failed to protect its Veterans Benefits Management System (VBMS) against fraud using a standard audit log feature. The VBMS system was supposed...

Bob McDonald’s ‘Failing’ Appeals Process Blame Game

Secretary Bob McDonald says the appeals process is “failing veterans” because the tools and procedures are too “cumbersome and clunky.” Is the process failing veterans...

VA Fixes Disability Backlog With Shredder

Los Angeles VA Regional Office was caught with key elements of veterans’ claims “inappropriately placed in shred bins” within the facility during an audit....

Houston VA Employee Illegally Destroyed Benefits Cases

VA OIG caught at least one Houston VA employee illegally destroying 44% of veterans’ disability claims files in a fraudulent scheme to increase performance...

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