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A recent GAO audit found numerous gaps in the new National Work Queue system rolled out by VA to address inefficiencies at certain regional offices in Veterans Benefits Administration. According […]
GAO Audit Finds Gaps In Disability Claims Processing Queue Read More »
An email circulated yesterday, sent by the AFGE Union to Philadelphia VA employees, warned employees of an investigation into too much work versus not enough. Given VA’s present shift in
VA To Investigate Union Employees For Working Too Much Read More »
The Office of Special Counsel admonished Oakland VA for it massive failure to process over 14,000 informal claims dating back to the 1990’s. OSC rebuked OIG for a poor analysis
OSC Busts Oakland VA Regional Office 14,000 Claim Blunder Read More »
Secretary Bob McDonald says the appeals process is “failing veterans” because the tools and procedures are too “cumbersome and clunky.” Is the process failing veterans because it is too clunky
Bob McDonald’s ‘Failing’ Appeals Process Blame Game Read More »
Veterans Affairs Inspector General provided testimony to Congress that VA’s 30-year Paperless VA quest from VETSNET to Veterans Benefits Management System (VBMS) is a total mess. Titled, “1988 to 2016: VETSNET
Veterans Affairs $4 Billion Computer Mess Read More »
VA OIG found a massive claims backlog at St. Petersburg VA Regional Office employees sat on over 41,900 mail packages submitted by veterans to support their claims. OIG also found
Massive Claims Backlog At St. Petersburg VA Regional Office Read More »
Government contractor DSS Inc a new plan to fix VA’s failing non-VA fee basis claims processing and management system with certain software updates – self-funded – to improve the system
Contractor Announces Plan To Fix Non-VA Fee Basis Claims Read More »
Unannounced changes to Vocational Rehab have one VocRehab Counselor speaking out against changes to claims processing that harm veterans seeking benefits to rehabilitate from their disabilities. According to counselor Merri
VocRehab Counselor Speaks Out Against Changes Read More »
