VA Benefits Chief To Veterans: “Stop Paying For Free Benefits Advice”
It apparently took a PhD for VA to finally advise veterans to not pay for free benefits advice to veterans the LinkedIn social media platform.
Wednesday, Undersecretary for Benefits Paul Lawrence, PhD, advised veterans to “Stop Paying for Free Benefits Advise.” Apparently, veterans were paying money for benefits advice they received for free, and Dr. Lawrence created a #PSA to stop the practice.
I stared at his LinkedIn post for a while to understand exactly what he was talking about. (An image of it is posted at the bottom of this article.)
Was he serious? Are veterans literally paying for the same advice they get for free? Or, did he mean veterans should stop paying for the same advice they can get for free from a VSO?
I understand from one of my colleagues that the original unedited post did not reference VA accredited attorneys but instead highlighted only 4 VSOs and the CVSO community – – a very well placed endorsement at the exclusion of everyone else by the second most influential person in the federal government when it comes to your benefits adjudications.
- Amerian Legion
- Veterans of Foreign Wars
- Disabled American Veterans
- Vietnam Veterans of America
- County Veteran Service Officers
Why not also mention AMVETS? How about Military Order of the Purple Heart or Paralyzed Veterans of America?
In the middle of COVID and the food supply crash, is this the most important thing to focus on?
Historically, VA has always bristled against the inclusion of attorneys in the mix of veterans advocacy.
Instead, the agency tends to propagandize veterans to rely on non-attorney VSOs. Most of those VSOs get free rent in Regional Offices while using VA.gov emails, government phone lines, and other communications platforms.
Does anyone ever wonder how the use of government communications systems may impact any expectation of privacy in those communications when seeking advice or feedback on their claim?
So Much Paternalism Amidst COVID-19
The timing of this post is rich. Dr. Lawrence recently ordered his team to remove Disability Benefits Questionnaires (DBQs) from its website.
These DBQs were frequently used by veterans to secure independent medical opinions that lacked the same anti-veteran bias that seems to sneak into so many of the opinions VA provides.
VA instead wants veterans to rely on the agency to provide government-contracted exams the agency pays for. Now, many veterans report many of the examiners are not only unfriendly but biased in what they write.
Regional Offices are apparently also instructed to no longer accept the DBQ evidence from veterans for submission into the file. What law allows this type of evidentiary preference? There is no law, only the M21 manual – an internal policy and agency instruction over which we have no control.
And, if a veteran attends a contracted appointment and later seeks a copy of the medical report, VA alleges they have the right to redact the identity of the examiner, which in turn makes it very difficult to verify the qualifications and competency of the examiner if an overt mistake is noted.
So, VA no longer wants veterans to see the disability criteria the examiner will consider prior to their examination. And, if you want to challenge the credentials or competency of the examiners, VA also does not want you to have access to the examiner’s identity to accomplish this. Oh, and if you submit supportive evidence using the old DBQs, VA may not accept the evidence from you.
Seem veteran-friendly to you? Why is VA rolling out this strategy in the middle of the COVID-19 shutdown of the country affecting litigation in many courts?
Yes, folks, welcome to the United Soviet States of Amerika.
Are Veterans Incompetent After Exiting Service?
Veterans served in the US Armed Forces. We were entrusted with many of the most sensitive secrets of our nation and expected to operate under extremely stressful situations to protect our country, the president, and our way of life.
Now, VA thinks we are, after taking off the uniform, too dumb or crippled to know to not pay for advice we receive for free?
Did we suddenly become invalids?
If we were invalids, how would we read the advice on LinkedIn that Dr. Lawrence posted, a social media platform for business professionals?
Or was the post geared more as a way of virtue signaling to VSO’s, his subordinates, or other stakeholders?
I’ll be curious to FOIA the examples in VBA’s possession where veterans paid for advice they received for free about their benefits. I appreciate the concern, but I also resent the notion that veterans are incapable of figuring out how to make decisions as veterans.
As a VA accredited attorney, I can tell you we are precluded from charging fees from veterans for legal representation related services unless the veteran hires us to represent them after receiving a formal administrative decision.
I provide free consultations for veterans once they’ve been denied benefits. Most of my colleagues also do the same.
Full disclaimer. I am a capitalist.
I sell a course that includes an ebook that I created that educates disabled veterans about VA Vocational Rehabilitation & Employment that I sell for less than $20.
I also earn a living representing veterans who are wrongly denied benefits as an attorney. Some of that money pays for me to fly to Washington DC to fight for the expansion of veterans’ rights and access to the benefits we were promised that were not delivered. No one else pays for that work other than from the proceeds of my successful cases.
Instead of setting out my shingle as a veterans rights attorney, I could have worked as a business attorney making more or be a government attorney also making more.
But, I chose to not be shackled with golden handcuffs, sell out, or otherwise become a shill for the fed. I am sure there are a lot of good attorneys out there who work in government, but I chose to maintain my independence.
I set out my own shingle to stand on my own two feet, and I started to fight for what I believe in on the plaintiff’s side of the law. The VA does not provide my firm with a free office. I do not use a VA email. I do not use a VA phone. My clients are entitled to the attorney-client privilege.
Veterans pay my law firm for help. Veterans also pay my publishing company for access to the course. Thousands of veterans have received millions in benefits they were wrongly denied.
These veterans go on to become leaders in this country as lawyers, doctors, and professors who otherwise would have been forced into lesser careers. They also go on to pay higher taxes statistically proven to pay back to the government the amount the government paid in training.
This seems good to me.
My Rant On This Point
I personally believe veterans should be allowed to pay whoever they want whenever they want for whatever they want. That is the libertarian in me. I do not like the hyper-paternalistic approach VA has taken.
I could not hire an attorney before I become one to help me with my claim because of the way the laws were written by VA in coordination with the Big Six VSOs.
Did you know veterans cannot hire an attorney whenever they want when it comes to benefits claims? They can hire an attorney for a divorce or to get a defense to criminal prosecution or buy a business. They cannot hire an attorney unless the VA was first allowed to issue an adverse decision against the veteran’s potential property rights.
A person accused of a crime can hire an attorney when first accused of a crime.
An illegal alien can hire an attorney to fight to stay in the US of A.
A veteran wanting benefits cannot hire an attorney to help win their claim for benefits prior to an adverse decision.
Paul Lawrence PhD Advice To Veterans
Yesterday, Dr. Lawrence issued three steps to battle the scourge of paying for free benefits advice. You can read his actual edited post at the bottom.
Again, I am not sure if he simply meant that veterans are paying for advice they can get for free from a VSO or attorney, or if he literally meant that some veterans receive free advice and then pay for the free advice, anyway.
Paraphrased, Dr. Lawrence gave this advice:
Step 1: Identify an accredited Veteran Service Organization and/or accredited Attorney.
Step 2: Connected to your local Veteran Service Organization. These organizations can serve as your advocate and provide benefits advice free of charge. (Lawrence endorsed Legion, VFW, DAV, and VVA)
Step 3: Connect to your local State Department of Military and Veterans Affairs to speak with a County Veteran Service Officer for free benefits advice or free advocacy.
Is This The Most Important Thing Right Now?
Meanwhile, our nation’s food supply is about to collapse while our government tells ranchers to euthanize their flock as importers flood our shores with meat. You better stock up on food, folks, if you haven’t already.
We moved to a family farm for the COVID shutdown once it became obvious the food supply was in serious jeopardy on account of the “social distancing” shutdown. Minnesota issued a shutdown order, and I had to physically move my office.
I wish Lawrence would instead focus on helping veterans take the money they have and use it to become self-sufficient during the coming economic collapse. Instead, he is virtue signaling to his VSO base.
My Addition To Lawrence’s Advice
I usually recommend the following steps for veterans who are seeking benefits for the first time. There are many others, but this is a 30,000-foot view.
Step Zero: Realize no one will care more about your claim than you. Never fully rely on anyone else to care more than you about your claim. Always take some degree of ownership over your claims benefits process.
Step 1: Never, ever, not ever, take advice from your opponent.
Despite what VA wants you to believe, the Department of Veterans Affairs is your opponent when seeking benefits. Do not trust or take advice from a VA employee without conducting due diligence first.
Do not forget, VA functions as an insurance company similar to Workmen’s Comp for the Department of Defense. If you don’t believe me, please note the agency’s former name was literally the Bureau of War Risk Insurance.
Step 2: Read everything you can find.
You should always evaluate both free and paid options for information. When it comes to disability compensation, as an example, there are a ton of free forums and groups on Facebook. When it comes to paid resources, I like the Veterans Benefits Manual published by LexisNexis and the resources on Chris Attig’s website Veterans Law Blog.
Free does not mean better. You get what you pay for.
Like Chris’s platform, you may pay for educational courses or continuing legal education courses like most attorneys do each year. I pay well over $1,000 each year to stay current on VA benefits law, which is just a part of my legal practice.
Disclaimer: Chris is a friend of mine. I do not receive any compensation from his operation.
Personally, on DisabledVeterans.org, I published a ton of free resources on my website as well as paid resources for veterans seeking information on VA Vocational Rehabilitation & Employment.
Step 3: Read each decision very carefully.
Never accept the first offer (e.g. decision) from VA without first fully evaluating each and every statement of fact or law within each and every issue.
I was a broke joke after getting out of the military with numerous disabilities that VA failed to properly evaluate and rate. Over a decade later, I became a national authority on VA policy advising lawmakers and national press on how VA actually works while exposing major scandals on a regular basis.
VA started me at 10% and thought I’d go away.
For ten years, I fought with VA Vocational Rehabilitation & Employment for the maximum benefits to which I was entitled. This included an undergraduate degree from a high-cost university and later law school to become an attorney.
As my education level increased, so too did my ability to advocate for myself and win claim after claim. I eventually won 100% PT in 2014 after becoming a licensed attorney.
Yes, it took becoming an attorney to finally win my claims after more than a decade.
So why didn’t VA just provide the award I was entitled to from the onset?
Great question. I would guess it’s because of incompetence or they thought I would go away, as do most veterans.
What is the overall benefit to the agency of veterans taking the lowball? The agency then makes the economic impact of each war cheaper so taxpayers can afford more wars.
For me, it took over $300,000 in education and more than 10 years to finally win.
If I only relied on free help from VSOs without getting a high-cost legal education I never would have won what I won.
Food for thought. Free help would have cost me my current career and my 100% PT rating.
I likely would not own this website, and I probably would not be self-employed with my own law firm.
Anyway, get out there. Fight back. Evaluate free help. Evaluate paid help. Get educated about your situation.
And remember. You get what you pay for. Free help sometimes costs more in the long run. And other times, it does the trick.
No one situation is the same. Be prudent. Do your due diligence.
As a side note, Lawrence’s post was edited. I am told it previously excluded any reference to seeking free benefits advice from accredited attorneys instead focusing veterans on getting advice from non-attorney VSOs.
Dr. Lawrence, thank you for your advice but I don’t need it. I have met several veterans service officers that are work in progress. If veterans want to use a VA attorney from the beginning, then they should be allowed to.
I am glad & relieved to see you back up in comms, Mr. Krause.
I had been checking the site almost daily for the last month or so, while pushing back growing concern that the community might’ve lost you to either direct or collateral harm from the calamities.
With each week of the calamities my suspicions have been growing about the VA positioning/preparing itself to excise vast numbers of current claimants, along with downgrading current awarded conditions, in relation both to veterans being diagnosed/infected with the virus as well as from potential side-effects (real or not) associated with any future virus treatments/vaccine.
This scenario of excuses to reduce the caseload and benefits funding would have them dancing in the hospital wards & halls of administration while basking in glory rays shining down from the parted clouds above.
First, it took me 14 years and a LOT of pushback from select people to get to 100% P&T, but it wasn’t and still not without the VA’s insistent pursuit to try and screw me any way, shape or form.
The Candy Man still employed at the Tomah VA and his ‘partner in crime’ is still licensed and working in Wisconsin, while the feds, VAOIG and politicians do NOTHING to hold them accountable.
Next: I have exposed the VA over and over again for their techniques of deliberately delaying veteran claims, hiding claims in storage units (while they state they knew nothing the employee was doing), VA getting caught shredding veteran claims and records, veteran murders in WV that no one seems to want to speak about or publish factual data, VAOIG hiding information, VA surgeons conducting surgeries they are not qualified for, VA Drs sexually assaulting vet patients, VA management who are allowed to rapidly retired before being brought in on charges, or the VA relocating cancerous VA staff. The list goes on and on and on and on, yet politicians stay far away from anything VA related, but the few with balls that do attempt to hold the VA accountable, quickly stop their pursuit…especially when it comes to holding the FBI accountable.
Bottom line: The VA has been and continues to be a severely crooked establishment that preys on the ignorance of veterans, who initially look at disability pay as ‘taking money away from veterans who need it’ never realizing the VA is going to make money off of an estimated number of service members who are planned to depart the military each year.
If you think the VA is withholding their annual performance bonuses, you would be wrong. If you think the VA has been transparent in what they do, you would be completely wrong. If you do not think the big VSOs are NOT a business, you are entirely WRONG. As Ben says, you HAVE to be invested in your own case AND you truly need to be strong because the VA is known for their low-ball strategy to make veterans go away. Then, add in poisonous staff who deliberately torture veterans in their care, inject them with insulin when they are not diabetic AND refuse to provide sanitary conditions….if you ask me, it’s probably safer to send that 89 year old veteran into a combat zone strapped up and gear-ready than it is to trust the VA to properly and respectfully take care of that veteran!
I have said this before and will continue to say it until things change: I spent a career in special warfare, breaking my body to the point I can barely move and EVERYTHING hurts and I have never had to fight this hard when I was on missions, than I do against the VA for appropriate ratings and support!
Many have different experiences and I envy that, what I have stated are my own experiences and hope it helps someone who reads it to understand to be careful where they put their trust.
Rule 1) Advice is worth exactly what YOU pay for it. Considering how much BAD ADVICE I am STILL and will forever more be paying for the VERY EXPENSIVE WAY (as in not in $$$, but my degrees, my marriage, etc… Stuff you can’t put a price on, thanks some a-hole Voc Rehab JERK back in the 90’s…)
Rule 2) Unless YOU are paying for it, the person GIVING the advice IS NOT YOUR FRIEND. See something called FIDUCIARY DUTY…
Rule 3) See who pays ALL the “major” Congressionally Chartered VSO’s (With their paid more than a sitting congressman board members) MILLIONS in “In Kind” donations. As in THE VA IS PAYING THEM, NOT YOU. Which will NOT stop them from refusing to work WITH you and STILL TURN AROUND AND ASK YOU FOR A DONATION!!!)
Ben, can I email you????? Serious questions here?? Will you respond???
Or if I contact your office, will you respond????
First Thank You for Your Service and Sacrifice to Our Country.
Second Thank You For What You Do !!
A Salute to you and your staff
Your beliefs and determination have made a great impact in other Veterans lives. You are doing right for others
Thank You Brother
Thankfully I hired an Accredited VA Law Firm to handle my claim after getting denied the Max benefits I was due. It only took 4 months and I was recently rated at 100% P&T and 100% TDUI. It was worth every dollar.
There are 45,000 non-profits nationwide along with many other social justice resources. As you stated they conduct business in the area the VA is not able. We were denied access to all veteran-owned business certification. Pushback using SAM.gov to prevent telehealth partner to market to private employers. I understand perfectly. I am a former AFGE EAP manager, local union. The VA was produced to serve. Something happened during the Vietnam era that changed the system. My guess was Enduring Freedom and all the rest of the conflicts?
VA and VSOs don’t give the advice we need to know or not all of it. Best advice comes from other vets and you. BTW you know the Purple Heart no longer serves vets.
“Are veterans literally paying for the same advice they get for free? Or, did he mean veterans should stop paying for the same advice they can get for free from a VSO?”
I hear some veterans pay $20 for instructions on how to have more success with Vocational Rehab. That’s one example. There are a bunch of communities out there charging fees rather than simply posting advice in blogs or online discussion forums. It’s a capitalist society so I’m not knocking it – but Dr Lawrence is making a good point. Veterans keep getting shafted by the system and good advice mostly comes at a monetary cost.
Have you dealt with the VA claims process? It is adversarial to say the very least. In no way is this post promoting his own business. Have you ever dealt with the vocational rehabilitation system? This post was meant to inform Veterans of their options. By the way, the Vocational Rehab guide is optional as well.
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